Why choose doo.mcp for your eCommerce store

A store chat that only answers “yes, we have that” still sends the shopper back to the catalog to start the purchase. The eCommerce Agent stays in the conversation through search, cart, and checkout. It is live today for an Odoo store. The connector is built for Odoo 19. Odoo 16 through 18, and other platforms such as Shopify and WooCommerce, are on the roadmap.

The AI chatbot for Odoo guide has the setup steps, and the free eCommerce bot page lists what the Free plan includes.

It reads the catalog you already have

A shopper can ask for “running shoes under $100.” The agent searches your category tree and attributes, returns real products, and lets them pick a size or colour before adding anything. Stock is checked on demand. An item that is out of stock is not offered as available. Related products can be suggested from your catalog.

Prices, stock, and order data come from tool calls. The agent is instructed never to invent them. You can also teach shipping, returns, and sizing by pasting text, uploading files, or pointing at a URL, up to 40 documents. A playground lets you test the widget before it is public.

The cart on the site is the cart in the chat

On the website widget, add, view, and remove update the shopper’s real Odoo website cart. They can ask about the product page they are already viewing. Coupons and shipping methods apply in the conversation. The order review shows items, taxes, and totals. Nothing is created until they confirm.

Checkout and the card payment run on your store’s payment flow. You connect the store with the doo.mcp Connect add-on or an API key. Catalog, stock, and orders stay in Odoo.

What Free includes, and what a subscription adds

Free covers one Odoo store, with 1,000 AI responses a month, search, cart, checkout, human handoff, and the website widget. The widget shows a small ad and keeps the doo.mcp credit. Each reply the agent writes, and each action it takes, counts as one response.

Paid plans start at $99 a month and add order status, the read-only MCP endpoint, image search, voice notes, and WhatsApp. Growth and Scale add an AI voice call inside the shop chat. Higher plans raise the monthly allowance, up to 1,000,000 responses on Scale, and can remove the credit and the ad. WhatsApp uses the official Cloud API: lists, buttons, order review, a payment link, and notices when payment clears or delivery changes. A shopper can send a photo and the agent looks for a matching product. Photos count toward the image allowance.

After the sale, a shopper on a paid plan can ask where an order is, cancel an eligible order, or start a return. Your team can be notified when stock runs low. Every plan, including Free, can hand the chat to a person.