Before the eCommerce Agent
Without the agent
The visit ends at the question
no one is there to answer, so no item is added
Catalog
The size question goes unanswered
Aero runner, size 9. The team is away, so nobody checks stock.
Cart
Nothing is added
The shopper leaves. The website cart stays empty.
Checkout
No payment
The visit ends before a total or a checkout.
Those visits stop short of a sale.


